Spinimax Casino Terms of Use

This page sets out the terms and conditions that govern your use of Spinimax. It explains the relationship between us and our users, the rules for account use, and the main operational practices you should expect when registering, depositing, playing and withdrawing on our platform. By using Spinimax you accept these terms and any other rules we publish from time to time.

Account responsibilities

We require that you provide accurate personal information when registering and keep it up to date. You are responsible for maintaining the confidentiality of your login details and for any activity on your account. If you suspect unauthorised access, you must tell us immediately. We may require additional verification documents before allowing access to certain features or processing withdrawals.

Eligibility requirements

Only individuals who meet the minimum legal gambling age in their country and who are resident in jurisdictions where our services are permitted may open an account. You may hold only one account unless we agree otherwise. Accounts opened with false, incomplete or misleading information may be suspended or closed and any funds retained pending verification.

Acceptable platform use

Users must not use the site for illegal purposes, engage in fraudulent behaviour, attempt to exploit promotions or manipulate games, or use VPNs to bypass geo-restrictions. Automated play, collusion, and any activity intended to exploit system errors are prohibited. We reserve the right to suspend or close accounts and withhold funds where there is reasonable suspicion of rule breaches or fraud.

General bonus and promotion rules

Promotions are subject to specific terms which will be published with each offer. Unless otherwise stated, bonuses and free spins are for one account per person, household or IP address. Wagering requirements, game contribution percentages, maximum bet limits while playing with bonus funds, and withdrawal restrictions apply as set out in the promotion terms. We may refuse or reclaim bonuses if we suspect abuse or manipulation.

Deposits and withdrawals

Available payment methods and currency options are shown in your account cashier. We process deposits immediately where possible; withdrawals are subject to verification checks and our standard processing times. We may apply minimum and maximum limits and standard monthly withdrawal limits which you will see in your account. You must complete any requested identity, address or source-of-funds verification before withdrawals are approved.

Dispute resolution

If you have a complaint or dispute you should contact our support team at [email protected]. We aim to acknowledge and investigate issues promptly and will provide a reply within a reasonable time. If a dispute remains unresolved, we will follow our internal escalation process and may involve an independent third party where appropriate and available under applicable rules.

Updates to terms and conditions

We may amend these terms from time to time. When changes are material we will notify you by email or via a notification on the site. Continued use of your account after notification constitutes acceptance of the revised terms. You should review this page periodically to keep informed of any changes.